Returns, refunds & exchanges:
Return & exchange Options
Returns, exchanges, and refunds are available within 30 days of receiving your order for regularly priced items and items discounted 20% or less.
To be eligible, items must be in original condition with tags attached, unworn, unwashed, and free of any damage. Swimsuit bottoms must be tried on over underwear. Items that do not meet these requirements may be refused and returned at the customer’s expense.
If you choose an exchange, we will send you a return label to ship the items back to our warehouse (Canadian exchanges only). Once we receive your package, we will send you a $10 invoice to cover the cost of the new shipment.
Refunds to the original payment method may be subject to a $12 return shipping fee when processed online.
Items with a total discount over 20%, including promotional codes, are considered final sale and are not eligible for return, exchange, or refund.
That said, we understand that fit and preference matter. While final sale items are not guaranteed for exchange, we review requests on a case-by-case basis and always do our best to accommodate our customers whenever possible. Our goal is for you to truly love your Mennillo pieces.
Si tu choisis un remboursement sur ton mode de paiement initial, des frais de retour de 12 $ seront déduits afin de couvrir le coût de l’étiquette de retour lorsque la demande est traitée en ligne.
Les articles bénéficiant d’un rabais total supérieur à 20 %, incluant les codes promotionnels, sont considérés comme des ventes finales et ne peuvent pas être retournés, échangés ou remboursés.
Cela dit, chaque demande est évaluée au cas par cas et nous demeurons flexibles pour les échanges. Si ton maillot ne te convient pas, tu peux tout de même soumettre une demande d’échange ou de remboursement sous forme de crédit en boutique, et nous évaluerons la situation avec attention.
Final sale items
Items with a total discount over 20%, including promotional codes, are considered final sale and are not eligible for return, exchange, or refund.
That said, we understand that fit and preference matter. While final sale items are not guaranteed for exchange, we review requests on a case-by-case basis and always do our best to accommodate our customers whenever possible. Our goal is for you to truly love your Mennillo pieces. Please do not hesitate to contact us for further assistance.
In-Boutique returns & exchanges
You can also return or exchange eligible items directly at our boutique during business hours. Our team will be happy to assist you in person.
Price adjustment
Prices are final at the time of purchase. We do not offer adjustments on items marked down after checkout.